Help & answers.

Pick your camera and lens, answer four quick questions (subject, motion, lighting, and what matters most), and measure the light, with a live reading or from a reference photo. Shutr Scout returns a complete settings card for your exact gear and the light in front of you, with one-tap Quick Fixes to fine-tune.

No. The recommendation engine runs entirely on your device and works fully offline. The only feature that uses the internet is the optional Learn More explainers.

That's exactly who it's for. Shutr Scout gives you great settings now so you can capture the shot today, and learn the "why" on your own time.

170+ bodies across Canon, Sony, Nikon, Fujifilm, OM System, Panasonic and more, plus built-in-lens compacts, DJI drones, and iPhone. Enter your gear once and it's remembered.

Choose prime or zoom, enter the focal length (or range), and the aperture (constant or variable). For built-in-lens cameras and drones, this is filled in automatically. Zooms let you set your focal position so the recipe uses your real widest aperture there.

Pick the closest body from the same maker and sensor size for a very close result, and email us the model, we add and refine bodies regularly.

The engine is deterministic, built from real photographic exposure rules and calibrated against field testing across many bodies and scenes. Every card shows a confidence score and the assumptions it made, and Quick Fixes let you nudge exposure while keeping your look.

Often that's intentional. For RAW, Shutr Scout can expose to protect your highlights, it may look slightly dark on the LCD but holds detail you'd otherwise blow out, and edits beautifully. The "Understand your photo" guidance explains what you're seeing.

No, the app is a one-time purchase and every feature is included. The only optional recurring item is Learn More (AI explainers & composition tips): your first 10 are free, then it's about $5/year if you choose to keep it.

The settings engine runs on-device and needs no account. When you use the optional Learn More feature, your settings and scene context are sent to generate the explanation. See our privacy policy for the full detail. We don't sell your data.

Your photos and saved results stay on your device. A reference photo is read locally to measure the light; it isn't uploaded to generate your settings.

When you generate a recommendation on your phone, it appears on your Watch, live if the app is open, and in the Smart Stack widget you can glance at on your wrist. Tap it to open the full card with Quick Fixes.

Learn More needs an internet connection. If you're offline or the service is briefly unavailable, you'll see a friendly notice, your settings card is unaffected, and you can try the explainer again later.

Email us at support@shutrscout.app with your camera, lens, and what you were doing, and we'll help you sort it out.